Frequently Asked Questions

Who am I buying from?
Here at the High Performance Outlet, our goal is to provide you the customer with the highest quality high performance auto parts and services at the lowest price. We carry: GReddy, HKS, Blitz, Perrin, Injen, Alta, AEM, ACT, Apexi, Cusco, TurboXS, Tein, Tanabe, Agency Power and more for all cars including the Impreza WRX / STi, EVO, SRT-4, RSX, 350Z, 300GT, Supra and more!

What is your Shipping Policy?
Standard shipping charges are for orders that are to be shipped to non-PO Box addresses within the 48 continental states of the United States of America. For orders outside this area an adjusted shipping rate will be charged (This includes APO/AE, international, AK, PR, HI, etc). Please contact us for a shipping quote before purchasing. Most US orders will ship via USPS, UPS, or FedEx. We reserve the right to ship using a comparable or upgraded shipping service from a different shipping company with no extra charge. If a specific shipping method and service is desired, please contact us with detailed instructions immediately following the purchase. Actual shipping fees are non-refundable regardless of the shipping fee charged (even if we offer free shipping). In the case of a return or exchange, the actual shipping fees will be used, NOT the ones charged. Please also note that we can only ship to the address provided by PayPal or the credit card billing address for security reasons.

Do you ship internationally?
Yes

What is your Return Policy?
All returned and exchanged items must be in brand new condition in original packaging and sent back with appropriate RMA documentation. High Performance Outlet, LLC is not responsible for any returns sent without proper documentation. All returns are subject to a 25% restocking fee. In addition, the shipping cost will be deducted from the refund amount regardless of whether free shipping was offered at the time of sale.

What Customer Service help do you offer?
If you have any questions or concerns, please feel free to email us at Support@HighPerformanceOutlet.com! Our mailing address is: High Performance Outlet 40900 Bemis Rd Belleville, MI 4811 (Note: In order to properly handle any returns or exchanges, please contact us for proper documentation before shipping us anything. This will help us speed up the process for you!)